Manual, repetitious tasks are error-prone and a drain on both time and morale. Automating mechanical processes gives your resources the ability to focus their talents on strategic initiatives and adds a level of scalability to your company. But as Bill Gates stated, “Automation applied to an inefficient operation will magnify the inefficiency.”
Before we set out to automate what might be a broken process, ThisWay’s solution architects listen intently to clearly outline use cases before embarking on an automation project. Often, processes vary by employees, so understanding the business result you’re trying to achieve at a high level is essential to building out your automation in the right way—and in a way that will continue to serve you as your business grows and changes. That means you have to approach process automation with a certain amount of flexibility, which seems to fly in the face of an automated process—but it doesn’t need to.
Our methodology takes into account the core use cases that underpin your business and assesses the volatility of components over time. In this way, we can automate processes that can be replicated, tweaked, and changed as needed.
Here are five initial things to consider when you are embarking on a process automation endeavor:
Are you interested in exploring which aspects of your business processes and workflows can be automated? We’ll help you assess your processes and prioritize projects for the greatest return on your investment.