What is a Web Portal?
A web portal gives your customers the ability to share information and interact with you online. Through a secure and controlled connection to your internal systems (such as a CRM, scheduling system, payment system, or other database) your customers can perform a variety of tasks related to their needs and you can keep your business running smoothly.
A web portal minimizes effort and maximizes efficiency for you and your customers by allowing for information delivery and interaction to take place through an easy-to-use online interface. With direct, secure, and controlled access to your systems, your customer can get the information they need and perform a variety of transactions quickly and seamlessly.
Data Consistency and Easy Updating
When your customers enter their own information and drive their own transactions, there is no chance for data errors due to duplicate entry or communication getting “lost in translation.” The ability to change or update information such as appointments, payment information, or contact information becomes much easier and error-free with a web portal.